Rm88 Privacy Policy — User Data Protection
Rm88 respects the privacy of every user and is committed to protecting your personal data. This policy outlines the types of information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Effective date: Please check this page periodically for the latest updates.
1. Information We Collect
Rm88 collects several categories of information from users to ensure the platform operates smoothly and securely. The following are the types of information that may be collected:
Account Information
When registering, you are required to provide your full name, an active Malaysian mobile number, date of birth and a password. This information is used to verify your identity and securely manage your rm88 account.
Device & Browser Information
The rm88 platform automatically records technical information including device type, operating system, web browser type, IP address and connection log data. This information helps us identify technical issues and ensure platform compatibility across a range of mobile devices and computers.
Payment Information
To process deposits and withdrawals in MYR, we may retain information related to your chosen payment method, including the account holder's name and required verification details. We do not store your full card number or banking passwords. All financial transactions are processed through encrypted channels.
Usage Data
We record in-platform activity such as games played, sports markets viewed, bets placed and active session duration. This data is used to improve the user experience and to flag any unusual usage patterns for security purposes.
2. How We Use Your Information
Information collected by rm88 is used solely for legitimate purposes directly related to platform operations. We do not sell or rent users' personal data to any third party for marketing purposes.
The primary purposes for which we use your data include:
- Verifying user identity during registration and login.
- Securely and accurately processing MYR deposits and withdrawals.
- Providing effective customer support when needed.
- Detecting and preventing fraud, money laundering, and suspicious activity on the platform.
- Analysing usage patterns to improve platform features and the overall user experience.
- Sending users who have opted in important notifications related to their account, transactions and platform updates.
- Complying with applicable legal and regulatory obligations.
3. Cookies & Tracking
Rm88 uses cookies and similar tracking technologies to enhance platform functionality and improve your user experience. Cookies are small data files stored on your device when you visit our platform.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login authentication, session management and account security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collects information on how users interact with the platform to help us identify areas for improvement.
- Preference Cookies: Saves user preferences such as language selection and display settings to deliver a more personalised experience.
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of some rm88 platform features.
4. Data Storage, Security & Sharing
Data Storage & Security
Rm88 user data is stored on protected servers secured by strict technical safeguards. All data transmitted between users' devices and the platform servers is encrypted via SSL to prevent unauthorised access. We also conduct regular security audits to ensure our data protection systems remain up to date.
User data is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymised.
Sharing with Third Parties
Rm88 does not sell, rent, or disclose users' personal data to third parties for marketing purposes. However, in limited circumstances, we may share information with:
- Approved payment service providers who securely process MYR transactions.
- Relevant authorities when required by law or court order.
- Selected technical partners who assist in platform operations, subject to strict confidentiality agreements.
5. User Rights & Contact Us
Your Rights as a User
As an rm88 user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold in relation to your account.
- Right to Rectification: You can update or correct any inaccurate information in your account through your profile settings or by contacting customer support.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. Such requests will be processed subject to applicable legal requirements and compliance obligations.
- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, particularly for direct marketing purposes.
Changes to the Privacy Policy
Rm88 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any material changes through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Contact Support
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please reach out to the rm88 support team via the in-platform live chat or by emailing: [email protected]
You may also refer to the Frequently Asked Questions for more information on account privacy and security.
Your Data, Your Control
Rm88 is committed to the security and privacy of all Malaysian users. Register with confidence — your data is fully protected.
Register an Account Now Frequently Asked Questions